中文

LiuZhu (六珠) Privacy Policy

Last updated: October 15, 2026　Effective date: September 16, 2026

Latest revision (October 15, 2026): the product range is focused on bead bracelets —— wording relating to categories that are no longer sold has been removed (this does not affect orders already placed or after-sales service).

Previous revision (September 22, 2026): ① Added the collection, use, retention period and account-deletion handling of customer-service conversations (messages and images); Section 3 now additionally specifies the private storage of customer-service messages and images, their retention for 2 years, and the retention terms for records of violation handling. ② Section 1 now additionally explains the collection of "order notes and greeting-card text" (the text you enter yourself when placing an order; it is stored together with the order and used only to make and ship the item as you requested). ③ October 9, 2026: added an explanation of the collection involved in "WeChat Sign-In" —— after you tap Allow on the WeChat authorization page, WeChat returns your account identifier, nickname and avatar; we use them to pre-fill your display only when you have not set your own, and you can change them to your own at any time (Section 1, items 1 and 3, and the third-party list in Section 3, have been updated accordingly).

Operating entity: Beijing Orijin International Trading Co., Ltd. (北京欧立金国际商贸有限公司)

App filing number: 京ICP备2026062249号-2A

This policy applies to "LiuZhu" (六珠, hereinafter "the App"). The App is an application for choosing beads on your phone, designing bead bracelets yourself, and placing orders for physical jewelry. We respect and protect your personal information. This policy explains what information we collect, why we collect it, how we store it, with whom we share it, and how you can manage it. Please read it carefully before using the App.

1. Information We Collect

We collect only the information necessary to complete sign-in, production and shipping:

• Account information: mobile phone number (sign-in with SMS verification code), account and password (if you set a password, it is stored on our servers only in irreversible encrypted form), and, when you choose "Sign in with Apple", the account identifier returned by Apple and the name / email you authorize it to share; and, when you choose "WeChat Sign-In", the account identifier, nickname and avatar returned by WeChat after you tap Allow on the WeChat authorization page.
• Delivery information: recipient name, mobile phone number, province, city and detailed delivery address. Used only for shipping and after-sales service; you can add, change or delete it at any time in the App under "Me → Delivery Addresses".
• Location information (optional): only when you tap "Use current location to fill in automatically" on the delivery-address page do we read your current location once through the system location service, and use Apple's map service to look up the province and city, in order to fill in the form on your device. That coordinate is not uploaded to our servers, is not stored, and is not used for background location tracking; when you do not use that button, the App does not read any location information.
• Avatar and nickname (optional): you can choose a picture from your photo library as your avatar and set a nickname; they are used only for display inside the App (Home, Me, Order pages). If you use "WeChat Sign-In" and have not set them before, we will use the nickname and avatar you agreed to provide on the WeChat authorization page to pre-fill these two fields (you can change them to your own at any time on the "Me" page). The avatar image is stored in our object storage; apart from this one picture that you actively choose, we do not read or upload any other photos in your photo library.
• Design and order information: the designs you create in the App (bead list, quantities, order, finished length, design name), the design snapshot taken when you place an order, the finished-product preview image, the order status and the tracking number. Used to make the item according to your design, to ship it, and for after-sales service and reconciliation.
• Order notes and greeting-card text: the order note and greeting-card text you enter yourself when placing an order (no more than 60 characters, used for a printed / handwritten greeting card); they are stored with the order on our servers, used only to make and ship the item as you requested, and not used for any other purpose. You can change or delete them at any time before submitting the order; after the order is placed, please contact customer service to have them handled.
• Customer-service conversations: the text messages, images and sending times you send through "Contact Customer Service" in the App, as well as the content of our replies. Used only to answer your inquiries and handle after-sales service, and not for marketing messages.
• Payment-result information: order payments are completed by WeChat Pay and Alipay. We do not touch or store your bank card number, payment password or payment credentials; we only receive the transaction result returned by the payment channel (payment channel, transaction serial number, amount actually paid, payment time), which is used to confirm receipt of payment and for after-sales verification.
• Photo-library write permission: when you actively save a finished-product image to your photo library, the system requests write permission for the photo library. The App does not read or upload the photos in your photo library.

2. How We Use This Information

• To complete account sign-in, identity verification and account security (verification codes, password verification, anti-abuse rate limiting);
• To make the jewelry according to your design, send the package, and provide tracking lookups and after-sales handling;
• To restore your designs and order records when you change devices or sign in again;
• To generate order alerts internally for the merchant, so that production and shipping can be arranged in time;
• For reconciliation, settlement, and to fulfil the record-keeping obligations required by laws and regulations;
• Customer-service conversations: to reply to your inquiries, handle after-sales service and keep records for reference; and to identify and deal with violating content (such as flooding, traffic diversion, illegal or harmful information), taking measures such as restricting sending where necessary in accordance with the User Agreement (《用户协议》).

We do not use your personal information for advertising or user profiling, and we do not sell your personal information.

3. How Information Is Stored and How Long It Is Kept

• Storage location: your account, designs, addresses, orders and finished-product preview images are all stored in our own private Alibaba Cloud Object Storage (OSS) space (Chinese mainland, East China 2 · Hangzhou), with account isolation: each account's data is stored in a separate directory divided by account identifier.
• Access method: the storage space is private read/write; images such as finished-product previews are visible only to you and to the merchant's admin backend, and are accessed through short-lived signed links (1 hour by default), which stop working once they expire.
• Transmission security: HTTPS encrypted transmission is used between the client and the server; server keys exist only on the server, and the client stores no cloud-storage keys.
• Retention period: account data is retained for as long as your account exists; after you delete your account it is handled in accordance with Section 6. Transaction records of completed orders are retained as required by laws and regulations.
• Customer-service messages (text and images) are kept for 2 years from the date of the last message in that conversation; they are deleted when that period expires or when they are no longer necessary. Images are held in private storage, accessed only through short-lived signed links, are not made public and do not enter search engines.
• Records of violation handling (such as the time, reason and operator of a sending restriction) are kept for the same period, for handling appeals and for compliance evidence.

4. Third-Party Services

To provide the functions described above, the following service providers come into contact with the relevant information to the extent necessary:

• Cloud storage and cloud services (Alibaba Cloud OSS, Function Compute FC, SMS service; Chinese mainland nodes): they host our server side and send sign-in verification codes; data such as accounts, designs, orders and customer-service conversations (including images) is stored in Alibaba Cloud Object Storage (OSS), with servers located within China;
• WeChat Pay and Alipay: they process your order payments (and manually initiated refunds); their client SDKs process the necessary device and network information (such as device identifier, network status) under their own privacy rules for payment risk control and security, and we do not obtain or store this information;
• Apple: when you choose "Sign in with Apple", Apple performs the identity verification and returns the account identifier;
• WeChat (Sign-In): when you choose "WeChat Sign-In", WeChat performs the identity verification; only after you tap Allow on the WeChat authorization page does WeChat return your nickname and avatar, and we use them to pre-fill your display only when you have not set your own, and you can change them to your own at any time;
• Instant-messaging bot services (WeCom / Feishu group bots): they send new-order alerts to the merchant's internal work group (order number, amount, bead summary, recipient and address), for accepting orders, production and shipping.

Except in the situations described above, and where required by laws and regulations or where you separately consent, we will not provide, sell or disclose your personal information to any third party.

5. Your Rights

• Access and correction: view your designs under "My Designs" in the App, view orders and delivery information under "Me → My Orders", and change your address under "Me → Delivery Addresses"; if you need to correct other information, you can contact us as set out in Section 9.
• Deletion: you can delete designs and delivery addresses in the App; deleting a design does not affect the historical orders it has already produced (orders keep the snapshot taken at the time of ordering, for production and after-sales service).
• Deleting customer-service conversations: you can ask us to delete your customer-service conversations (including images) through the contact details in Section 9; except for those already deleted together with the account deletion.
• Deleting your account: the entry point is in the App under "Me → Settings → Delete Account". To prevent mistakes, deletion requires two-step confirmation, and you are clearly told the scope of the deletion and that it cannot be undone.
• Withdrawing authorization: you can turn off the App's photo-library write permission in iOS "Settings → Privacy & Security → Photos".
• Other requests: if you want to copy or transfer your personal information, or have questions, complaints or reports about this policy, you can raise them through the contact details in Section 9, and we will reply within 15 business days.

6. What Happens to Your Data After You Delete Your Account

• Deleted immediately: cloud data such as the account itself, the mobile-number sign-in binding, the account password, all designs, delivery addresses and finished-product preview images will be deleted and cannot be recovered; customer-service conversations (text and images) and records of violation handling are deleted together with it. To use the App again you need to register a new account.
• Unfinished orders: orders that have not been paid are simply closed and voided; orders that have been paid but not yet shipped cannot continue into production, and we will refund the money to you through the original channel (refunds are processed manually, and the time of arrival is subject to the payment channel); for orders that have already been shipped, please follow the normal after-sales process.
• Completed orders: in accordance with the requirements on retaining transaction records in laws and regulations such as the E-Commerce Law of the People's Republic of China and the Law of the People's Republic of China on the Administration of Tax Collection, we will keep the minimum necessary transaction records after de-identification (order number, order and completion times, item summary, amount, payment channel and transaction serial number, excluding identity information such as name, mobile phone number and address) for no less than three years from the date the transaction is completed. Those records are no longer linked to your identity and are no longer used for any other purpose.

7. Minors

The App provides customization and sales services for physical jewelry to adults. If you are under 18 years old, please use the App and complete payments with the consent and guidance of your guardian. We do not provide services to children under 14 years old, nor do we actively collect their personal information; if a guardian finds that a minor has provided us with personal information without consent, please contact us and we will delete it promptly.

8. Updates to This Policy

We may revise this policy from time to time. If there are material changes involving the scope of collection, the purposes of use or sharing with third parties, we will notify you in a prominent way, such as through an announcement in the App, and will obtain your consent again where necessary. The revised policy takes effect on the date it is published, and the update date and effective date are shown at the top of this document.

9. Contact Us

If you have any questions, comments or complaints about this policy, please contact us in the following way:

Operating entity: Beijing Orijin International Trading Co., Ltd. (北京欧立金国际商贸有限公司)
Email: mushroom.ai@qq.com

This policy takes effect on September 16, 2026. By using the App you confirm that you have read and agree to this policy.

Filing information: 京ICP备2026062249号-3 · 京公网安备11010202011514号